![]() ![]() ![]() If the user does not perform the above actions within 30 minutes of seeing the popup the approval button will disappear and the steps necessary to enable the software become more intricate. This should enable the GlobalProtect software (you may need to restart so the software can start correctly after being blocked by the system.) When this happens the user then has 30 minutes to open System Preferences, click on the Security and Privacy icon, and then click on the “Allow” button near the bottom of the window (see for more information). ![]() ![]() When the software is run the first time after installation the user may see a popup reporting that a system extension has been blocked. If you have successfully connected before please see article KB0013671 With enhancements implemented by Apple to provide better protections within MacOS X 10.13 and newer releases some software takes additional configuration to work correctly. ![]()
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